Custom pattern fees
Please do not purchase before checking with seller.
Payment is taken at the time of purchase, if you need to cancel your order, it needs to be requested 24 hours from purchase.
All items are 6-8 weeks shipping unless otherwise noted or, it is a rush order in which a rush fee is applied.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Please read the sizing in the listings carefully the garments are not like typical dress sizes. Please choose carefully, when picking your size. Seller does not refund for picking the wrong size as they are listed in the listing.
Pattern alterations, at any time a specific alteration to a pattern is requested such as no keyhole, or any other applicable pattern modification it is an additional $30 cost per hour to make the pattern changes.
Sale items are final sale no exceptions
Custom Made garments cannot be refunded due to the client specific, measurements. They may be repaired at no cost and I will assume any costs incurred with the repair.
Garments are custom made to fit your body so measurements must be accurate. If there is any question as to your measurements you should see your local tailor to get accurate measurements. Refunds due to incorrect measurements are not permitted. Alterations can be made for a charge of $125. Please email with any questions regarding where and how to measure before submitting your order.
Zippers, all garments are quality tested before they leave. If the zipper is damaged in the buyers possession they assume responsibility for damaging the garment and will not be refunded. I.e. pulling on the zipper and ripping the teeth out rendering it unusable, splitting the zipper open.
All fabric is checked for any defects, such tears, stains, and fabric rot.
Any discrepancies will be disclosed in the listing description.
All garments are photographed before shipping to insure the quality of the garment.
If measurements are not provided correctly or are inaccurate such as vanity sizing, they will not be refunded as they are checked before being shipped. Garments are custom made to fit your body so measurements must be accurate. If there is any question as to your measurements you should see your local tailor to get accurate measurements. Refunds due to incorrect measurements are not permitted. Alterations can be made for a charge of $125. Please email with any questions regarding where and how to measure before submitting your order.
Feel free at any time to ask questions about these policies, they apply to each garment that is purchased.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
460 N Armando St , Anaheim, CA, 92806, United States
Dress sizing is not like regular standard sizing please read the listing description. All the sizing specifications are written in the listings. Any question or concerns on sizing please message me and I will be happy to address it.
All garments are dry clean only.
Due to the handmade nature of the pieces seller is not responsible if the wrong size is ordered. All sizing specifications are in each listing description.
I am more than happy to discuss a custom order feel free to message me.
Actual colors may vary. This is due to computer monitors displaying colors differently and everyone can see these colors differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.
Unfortunately due to the unforeseen circumstances of the Covid-19 virus and the cancellation of events. Shop is unable to cancel orders as many orders are being processed and currently being worked on.